New IT Agenda Webinar

June 12, 2013
ATT

There have been few developments to match social media for bringing disruptive change to enterprise IT. Importantly, this is not just about marketing. Departments, divisions and entire sectors – from government to finance, healthcare to...

5 Reasons Why Cloud Brightens The Contact Center Forecast

June 3, 2013
Robert Lamb

Calling all my contact center professional friends:  Have you ever developed a strategy for adding new services or updating technology just to have the request for funding stop at the CFO approval?  Because of the limits to capital IT budgets,...

Tri-C Manages Soaring Enrollment With Contact Center Solution

June 30, 2011
ATT

Imagine 4,500 students walking into your multi-campus university to enroll. Now, imagine all of them doing this online. It would be a much more manageable scenario – unless your infrastructure isn’t robust enough to take it on....

All Pro Fasteners Holds it Together with VoIP Services

July 30, 2010
ATT

All-Pro Fasteners understands the importance of open and accessible communication with its customers, suppliers and employees. Learn how...

In Pursuit of Secure MPLS Networks

May 1, 2012
ATT

Are enterprises that are adopting Multiprotocol Label Switching (MPLS) networks aware of the additional security measures they might require? This profile, by Forrester Consulting, examines the answer to that question...

Jet-Speed Agility Using Cloud

September 10, 2012
ATT

As IT agility becomes more important, enterprises must work closely with business partners to deliver services faster than ever. But what options do you have for cloud services that can help you determine where you sit in transforming your operational model?...

Overcome Physical Work Restrictions with an MPLS VPN

March 1, 2012
ATT

The Internet broke down the brick-and-mortar boundaries of physical office spaces. Now, when you combine the wide reach of the global Internet with the security of an MPLS-based IP VPN and mobile access options, your office has officially evolved...

Mobile Botnets Explained

March 5, 2012
ATT

Hackers are nothing if not resourceful. First they wormed and Trojan-horsed their way into our PCs. And now security experts are telling us that they have set their sights on mobile devices. The proliferation of smartphones has now given rise to...

Mobile Lifecycle Management

July 30, 2012
ATT

As you pursue security solutions for your mobile workforce needs, you will no doubt realize that there is no one-size-fits-all solution set in mobile security. Rather, it is a mix of meeting multiple, differing requirements amid many diverse...

Thriving in the New IT Normal

September 10, 2012
ATT

Legacy IT systems were not designed for the kind of demands put on organizations today and won’t take organizations into the future....

Why Multinational Enterprises Move To MPLS WANs

April 1, 2012
ATT

To support international business operations, corporate IT needs a fast and reliable network connecting widely distributed sites. This profile examines why North American-based multinational corporations tend to turn to Multiprotocol Label Switching (MPLS) IP VPNs...

Gain Workweek Flexibility with an IP VPN

March 1, 2012
ATT

Today’s “office” is nothing like it once was. Instead of a fixed workspace with a phone and email as your only communications tools, you can now fully collaborate with customers, suppliers and colleagues from wherever you happen to be working using MPLS-based IP VPN networking....

How Network Sourcing Delivers Transformation

May 10, 2012
ATT

Combining disparate hardware, software and network components  into a secure, comprehensive, dynamic IT environment that keeps pace with your business changes has become an all-consuming job. AT&T Network Sourcing was created to help...

Unified Communications Comes to the Cloud

March 1, 2011
ATT

What are the advantages of deploying unified communications (UC) using a cloud service and considerations when seeking a service provider? This Q&A with Melanie Posey, an IDC research director...

Tremendous Growth…and Vulnerability

March 5, 2012
ATT

The rise in global e-commerce has created a dynamic system that links supply and demand across continents. But more connection points and more points of entry introduce greater vulnerability to corporate networks. Most IT departments do not have...

Ochsner Health System Helps Keep Mobile Health Data Secure

April 6, 2012
ATT

Industry regulations require Ochsner to protect patient information. As healthcare professionals increasingly use personal communication devices in patient care, compliance with data security requirements required increased vigilance and new strategies. Ochsner needed an easy-to-manage way to secure health-system-related emails on these devices. ...

Promethean Graduates To A New Virtual Private Network

March 15, 2012
ATT

What does a textbook case for deploying a Virtual Private Network with Voice over IP look like? Take a rapidly growing global business with a mishmash of legacy network systems, add the need for business-critical collaborative communications, and you’ve got a snapshot of what Promethean, a global provider of advanced teaching and learning tools, was faced with not too long ago....

It’s Tune-Up Time

September 21, 2010
ATT

Today, everything’s going mobile at a dizzying pace – with cell phones, tablets, PDAs, laptops, Wi-Fi networks and virtual private networks (VPNs). Business on the move is business as usual. Here’s the latest forecast from IDC, which predicts that the world's mobile worker population will pass the one billion mark this year, to form more than a third of the world's workforce by 2013....

Make the Cloud Enterprise Ready

October 18, 2012
ATT

Cloud computing is a new means of delivering IT capability that expands enterprise service options....

Build a Better Business Case for UC

ATT

A growing number of information workers are regularly working outside of the office. Your business can’t afford to rely solely on “plain old” phone calls and emails — to stay ahead of its fast-moving competitors, your firm needs a better, more immediate way...

Building Green, Building Security

January 14, 2011
ATT

Like most companies in the construction industry, Hayward Lumber has been sharply affected by the economic downturn, especially the fall-off in new building activity. Hayward made the strategic decision to trim operations and expenses...

Business Continuity Preparedness Handbook

December 1, 2012
ATT

Business continuity planning is essential for all types of scenarios, ranging from flu pandemics to system failures caused by software upgrades. For the seventh straight year, AT&T has updated this comprehensive guide, designed to give you the information you need...

Carlson Wagonlit’s Remote Connections Make for Satisfied Employees and Customers

March 9, 2012
ATT

Changing customer needs and increasing volatility in business travel requirements made it increasingly important that CWT boost its operational flexibility. The company’s operating model, based on call centers staffed with full-time travel counselors, created a challenge...

Lawn Ranger Accelerates Productivity with its Faithful Mobility Application

April 6, 2012
ATT

Lawn Ranger needed to find a better way to track and manage its mobile work crews performing hundreds of tasks, particularly during winter months when workloads can be unpredictable....

A Key To Cloud Efficiency: Aggregation

February 8, 2013
ATT

We’re taught very early on in our business and professional lives that one of the best ways to cut costs is to go directly to the primary source. But what if there was a situation where it made sense to use a middle man? Such is the case when it comes to purchasing and using cloud services. According to the November 2012 commissioned study conducted by Forrester Consulting on behalf of AT&T,...

The Business Impact Of Mobile Engagement

March 8, 2013
ATT

The mobile game is changing. Users are no longer willing to settle for simple, passive applications. The new expectation is for apps to act as “systems of engagement” that provide users with access to the information and functionality necessary to solve problems and address immediate needs. The role that these systems of engagement perform is...

Network Enabled Cloud: The Next Phase Of Cloud Evolution?

April 17, 2013
ATT

Today, when people discuss cloud, it’s mainly centered around the compute and storage aspects of cloud architecture. "The network" is typically mentioned and will play a key part as cloud evolves into the next phase of development. Which means, as businesses expand their cloud infrastructure, enterprise networking will play a larger role. You’ll...

IT Risk And Security Reward Webinar

April 19, 2013
ATT

Every day corporate networks are faced with increasingly complex threats to IT security. But there’s an entirely new approach that can help you minimize risks. It’s called “Orbital Security”—and it just might save your company’s data. Orbital Security allows you to create an IT security strategy based on the relationships your company has...

End-to-End Solution In Mobile Application Development

May 10, 2013
ATT

Mobile applications have captured the imagination of, well, everyone. They engage your customers, empower your employees and in theory, should make your business run more efficiently. Unfortunately, development teams are often...

How Unified Communications Can Help Enhance Corporate Competitiveness

May 23, 2013
ATT

Is being the first firm on the block to adopt emerging technologies such as mobility, unified communications and collaboration platforms or cloud-based services really all it takes to secure a competitive edge? Or are there other factors that need to be in place for organizations to reap the full benefits of their technology investments?...

Tapping Into The Genius Of Technology

June 17, 2013
Jim Dillon

The potential that lies in technology is in the mind and at the fingertips of individual genius. And every one of us has the potential to be that genius. For any company, agency, or organization that is looking for ways to better the end user experience, a good first step is to listen to the collective individual, whether it is your user base, your own employees, or your constituents...

National Small Business Week Honors The Nation’s Entrepreneurs

Susan Solovic

Happy National Small Business Week to all my fellow entrepreneurs!  This week, from June 17 – 21, the entire country recognizes and honors the contributions of small businesses. Fifty years ago, President John F. Kennedy signed a proclamation declaring the first National Small Business Week, and since then, the sitting President has continued the tradition each year....

Security Amidst The Mobile Chaos

June 14, 2013
John Cupit

Bring Your Own Device (BYOD) has crossed the chasm from a bleeding edge to an early adopter technology.  According to IDC, more than half the companies they recently surveyed already let employees use their own smart devices within the...

7 Ways To Supercharge Your Mobile Customer Experience

Doug Sillars

Mobile context aptly describes the myriad ways you can present information to your users on a mobile device.  Now that more and more smartphone users prefer to browse on their mobile device over the PC, it is essential that you provide (at least)...

Industry Standards Are Dead, Long Live Industry Standards!

June 13, 2013
Jeff Kaplan

The rapid rise of cloud computing alternatives to traditional on-premise data centers has sparked a new round of debates regarding industry technology and software standards. Industry standards have always been a source of intense arguments among vendors and concern among users. And, the advent of the cloud creates another layer of complexity and an area of...

Mobile Video Is About To Rule The World. Are You Ready?

Lisanne Powers

Our lives have become increasingly intertwined with our mobile devices.  As the possibilities expand, our communication and collaboration experiences are broader and richer, both personally and professionally.  Applications are being developed that can support our personal and professional personas on one mobile device.  Amidst the everyday stream of phone calls,...

Is Google Reader’s Demise The End Of RSS For Business?

June 12, 2013
Mario Armstrong

No matter what industry you're in, you can leverage Rich Site Summary (RSS) feeds to gain a competitive advantage. Whether it's simply by seeking out all of the best news sources within your field (both the big ones and the obscure) or keeping tabs...

The Power Of Financial Modeling

June 11, 2013
Dan Schmidt

Over the years, I have found that there are three opposing forces when it comes to the procurement of new technology investment. IT, the line of business, and the sourcing/supply chain. All organizations have a vested interest in these forces...

Is VPN The Next Big Thing For Tablets?

Sander Biehn

It is only my second full week of working exclusively on my tablet, and I have been steadily and consistently surprised by what applications have been the greatest assistance to me. One of the biggest surprises has been the VPN client. By using the VPN and the resources attached to it, I have skirted many thorny issues that I experienced working on the tablet. These include printing, Microsoft document retrieval and manipulation, and access...

Calling All Road Warriors: Add Mobile To Your Travel Arsenal

June 10, 2013
Jim Dillon

If you are a frequent traveler, you probably have a tried-and-true routine.  You know just the right amount of clothes to pack to limit baggage, squeezing the most you can in your carry-on so that the overhead bin can still shut, you wear clothes that...

Poll: Small Businesses See Tech As Key To High-Speed Growth

Alice Bredin

As small businesses grow, many owners are quickly recognizing the need to implement broadband technology to accommodate the expansion and set the stage for even more growth. That’s the learning from a poll our agency just conducted for...

5 Ways We Overestimate Mobile Device Security

June 7, 2013
Velera Wilson

Mobile security has become a hyper-sensitive topic in many business conversations today. A CIO magazine article headline in January proclaiming “Mobile Attacks Top the List of 2013 Security Threats” echoes this sentiment and a report by...

Trend Alert: Increase Your Email Open Rate With Symbols

Jean Hendricks

Over the last several months, I’ve noticed an increase in symbols in the subject line of my personal email coming from several innovative businesses.  Have you received an email with a special symbol in it such as a heart, star or happy face...

Will Mobile Matter In 10 Years?

June 6, 2013
Maribel Lopez

A thought-provoking article by David Lithicum that recently appeared in InfoWorld asked  "What will 'cloud computing' mean in 10 years?"  He wrote "In a decade, cloud computing will encompass pervasive services, public and private...

CIOs: Go BYOD Or Go Home

ATT

The explosion of the Internet and mobile devices has created an enormous shift in how employees and businesses operate.  Access to the Internet is available almost everywhere, broadband at your home, wifi in coffee shops and airports and wireless access virtually anywhere.  Coupled with a huge growth in laptop, smart phones and tablets, employees are more mobile than ever. And mobile devices are so much more capable now; the days of...

Broadcast Yourself(ie)

June 5, 2013
Brian Solis

If you want to know the future of technology and its impact on society, study how younger generations interact with one another today. With the sting of a face palm, you’ll experience a sheer rush of humility as you realize that everything you thought you knew...

Seeing Green In Mobile Marketing

Alice Bredin

It’s no secret that mobile marketing can offer small businesses a big advantage. That’s why so many of your competitors are spending more on mobile tactics. Nearly three-quarters of the businesses surveyed in the 2013 AT&T Small Business Technology Poll are increasing...

5 Essential Questions To Ask Your Qualified Security Advisor

June 4, 2013
Chris Mark

In my experience working with hundreds of companies pursing Payment Card Industry Data Security Standard (PCI DSS) compliance, I have recognized a few trends.  Like all spectrums, two extremes exist. On one end of the spectrum...

Does Your Business Need A Social Media Intern?

Cheryl Burgess

If you’re a TV watcher, chances are you’ve seen Jack in the Box’s most recent commercial, which playfully pokes fun at social media interns.  In the clip, a young, bubbly young intern is clearly excited to be a part of the Jack in the Box...