With any deployment, getting up and running quickly is a key objective. Costs from project delays can mount quickly and hamper long-term success. On the other hand, rapid and efficient deployments drive client satisfaction and competitive advantage.
With an eye toward improving contact center deployments, STARTEK, a leader in business process outsourcing, looked to AT&T’s Cloud and Data Center Storage solutions to optimize the time and resources required for deployments. STARTEK is using AT&T cloud services to create a suite of highly-secure ‘industry leading’ cloud solutions that will speed STARTEK’s ability to provide services to new and existing customers.
AT&T and STARTEK’s cloud solutions are set to virtualize application environments and streamline contact center deployments, leading to new levels of efficiency and cost advantages.