Since its introduction in 1993, email has changed the way we communicate and do business. Email is still the backbone of how we get work done and quickly share ideas and files with each other. Unfortunately, it is also still a huge vector for spam, malware, viruses and all sorts of other small and large annoyances.
With a comprehensive email safety plan in place, your company can get email back to what it’s supposed to be: a productive way for people to get work done. Here are three tips for using email that can help reduce risks:
1. Take an aggressive approach to reducing spam.
It’s amazing that after more than two decades of email, spam is still a major problem for email, especially at the corporate level. Spam wastes time and money. It can clog up employee email and delay the speed of your email servers, which can affect your ability to get work done.
According to a 2012 McKinsey report,28% of computer-based worker time is spent using email, compared with just 39% of time spent on actual role-specific tasks. Anything that can help employees spend less time using email can have the effect of dramatically increasing worker productivity and time spent on tasks that truly matter. By taking an aggressive approach to spam, you can help workers get some valuable time back!
2. Keep threats outside the network.
Rather than sit back and allow spam and malware to lower the productivity of your employees, make sure your business has a solution in place to put a stop to it at the network level. This way, your employees won’t even have to deal with spam or malicious emails in their in-boxes. By using a secure email gateway, you can stop spam, viruses, and other email malware threats before they get to your network.
Once viruses or malware get into your network, they can wreak havok if even a single employee makes a mistake dealing with a malicious email. Good practices help keep these attacks outside of the network completely.
3. Train employees in email safety.
While automation and best network safety practices can alleviate many of the pain points in dealing with corporate email spam and threats, your co-workers or employees are often the weak link in the email safety chain. It only takes one click on a malicious link or attachment for a threat to get into your network.
All employees who work with email need to have, at a minimum, basic email safety instruction to help keep out the worst attacks.
Hopefully, with these tips, you can get your corporate email on track. The combined savings in employee time and IT spending, plus the boost in productivity, can definitely give your organization a leg up on the competition! As always, if you have any questions about email safety, hit me up in the comments below and I’ll be sure to get back to you!
Mario Armstrong, Digital Lifestyle Expert, is an Emmy Award winning, tech commentator for the TODAY show, CNN, HLN and Fuse. An entrepreneur by nature, Mario made his passion his career by quitting his day job and founding Mario Armstrong Media. Follow Mario at @MarioArmstrong. AT&T has sponsored this blog post.