The explosion of the Internet and mobile devices has created an enormous shift in how employees and businesses operate.

“Mobile strategies and IT consumerization are two of the absolute top challenges for CXOs”
Frost & Sullivan regularly surveys IT decision makers, said Michael. Access to the Internet is available almost everywhere — broadband at home, Wi-Fi in coffee shops and airports, and wireless access virtually everywhere in between.

This trend, coupled with the growth in the use of mobile devices like laptops, smartphones, and tablets, means that employees are more mobile than ever. Not only are more people enjoying the flexibility of mobile lifestyles, but mobile devices are more capable now than ever. In the office, at home, and on the go, mobile users rely on a variety of apps and functionality to get lead them through their daily tasks. The days of “mobile” meaning “e-mail access” long gone.

The mobile user and the enterprise

One result of the proliferation of mobile is that employees are putting pressure on IT staffs to allow access to advanced applications — like cloud, applications behind firewalls, inventory databases, and other must-have capabilities. Many IT staffs are struggling with these demands. Traditionally, VPNs tied company locations together providing this type of access. Now, however, mobile employees have hundreds of device options. The Internet, mobility, and VPN’s have truly intersected and IT finds itself stuck in the middle.

I found a great executive summary of a webinar hosted by Frost and Sullivan that discusses this topic. 

As the webinar highlights, because of IT’s traditional role in ensuring security and technological functionality across the organization, it has gained a reputation for being reluctant to put power into users’ hands in terms of new technology. The balancing act of protecting the organization from security threats while keeping users productive with the most advanced technology is a difficult one. However, digging heels in is not going to stop the rush of mobile devices into the organization.

Now is the time for IT to take responsibility for the business and future revenue streams, especially now that mobile devices have become such a personal choice for users with BYOD.  “When it comes to BYOD, resistance is futile,”agreed Alexander Michael, Vice President, Information and Communication Technologies Practice, Frost & Sullivan, noting, “We have to deal with it in the right way.”


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Frost & Sullivan and AT&T participated in the eBroadcast Realizing the Full Potential of Mobility, With VPNs to discuss why IT decision-makers must strike a careful balance between security and functionality, as BYOD is exacerbating their plight. Organizations of all sizes are embracing mobility, but many are failing to realize its true business potential for fear of the countless risks involved...