Enterprise Worldwide

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Contact Center Opportunities for Hospitals

Contact Center Opportunities for HospitalsTH4 14 The shortage of healthcare professionals and the aging of baby boomers are expected to continue to put pressure on the customer service arm of hospitals. Mergers and acquisitions in the industry add another layer of complexity...

4 Enterprise Mobile Prescriptions For 2014

4 Enterprise Mobile Prescriptions For 2014_thumb3 14 January normally brings a tidal wave of predictions from industry analysts. I’ve produced my own set, some of which were published on Networking Exchange. As we move into March, you should have an action plan that your company can execute against to improve business...