Change. It’s uncomfortable, right? It’s the ambiguity that really starts to bother people as they don’t know what is happening next. I am one of these strange people who actually likes change – thrives on it, really. And, I suppose that is one of the reasons I like what I do every day…voice transformation is essentially about change. How comfortable are you with change?
Think back to oh, not that long ago. You came to the office every day and sat in front of a PC that was a huge piece of equipment. Matter of fact, changing desk locations was a nightmare because you had to move all that stuff just so you could be productive again. Now, most of us conduct our daily activities on a laptop, some even on a tablet device. How comfortable were you when you moved to that laptop? It was a change, yes – and I know many people who were more than a little skeptical. Can it hold all the information I need it to? What happens if I drop it? Is it as reliable as my desktop PC? Can you live without it now? How are those desk moves these days?
What about smartphones? Remember the bag phone? I had one of those up to the year 2000 (true story). It wasn’t even that many years ago I needed to push one button several times to get to the letter I needed for a text. Texting wasn’t worth it. Now, with my smartphone, all I do is text. And check the weather, and entertain my child (thank you monkey preschool), keep up with my friends, my work colleagues, my e-mail, etc. It was a huge change, but one that was worth it!
I could go on, but I sense you understand my point. Both of these changes have increased the ability I’ve had to be more productive and made the information I need available nearly anytime, anywhere. The same can be said for voice transformation. Yes, the migration from a legacy platform is a change that may seem challenging, but when complete, do you think you might look back and feel the same way about this technology as you do some of the others?
Through voice transformation, the convergence of voice and data communications increases connectivity options – making voice and advanced communications applications available virtually anytime, anywhere. This creates a more flexible working environment, allows for increased collaboration, and speeds deployment of new applications and technology to benefit your business.
But, don’t just take my word for it (after all, I am an employee of AT&T).
A recent Webtorials study of the “Economic Impact of SIP in the Enterprise,” shows that a company with 5,000 knowledge workers¹ could recover more than $61M a year with the implementation of a fully-functional, SIP-based UC infrastructure. And, employees spend, on average, more than five hours a day on time-consuming yet unproductive activities, such as trying to reach colleagues and coordinate meetings. Think of the time savings you could gain by migrating to a SIP-based platform and adding the features and functionality that comes along with the migration.
Can’t imagine? This study says that the time recovered by deploying a moving to a fully-functional SIP-based UC infrastructure is 1.21 hours per employee per day. That, to me, means I get nearly an entire extra day every week to be more productive. Who hasn’t said “I wish there were more hours in the day?”
So, I understand. Change is hard. The unknowns are well, unknown. But with IT departments facing more pressure to reduce costs and deploy technologies that will benefit overall business, don’t you think it’s at least worth taking a look? I think that in just a few years you’d look back and believe that this change has benefited you in the same ways as the other technologies I mentioned. And, consequently, these devices/productivity tools can be integrated with one another more effectively through voice transformation. Think of the possibilities.