Mobile Analytics And Heisenberg’s Uncertainty Principle

April 19, 2013
Doug Sillars

It is now de-rigueur to gather analytical data on exactly how customers behave in every situation.  Compiling all of this analytical information into big data can help you improve your current product offerings and anticipate future growth for your...

Practical Tablet Use Cases Revealed At Tablet West

April 18, 2013
Maribel Lopez

In the past, I’ve discussed how there are three phases of mobility. In the first phase, a business will simply rework many of its existing solutions so that it operates in the mobile domain, or they will seek out mobile versions of existing applications....

4 Tips From Alexander Graham Bell For The Social CIO

Elizabeth Hitchcock

Six months ago, I walked into AT&T and was immediately propelled into a social business netherworld that I imagined would make AT&T’s iconic founder, Alexander Graham Bell, incredibly proud. Bell would see a firm – peopled by Twitter...

Network Enabled Cloud: The Next Phase Of Cloud Evolution?

April 17, 2013
ATT

Today, when people discuss cloud, it’s mainly centered around the compute and storage aspects of cloud architecture. "The network" is typically mentioned and will play a key part as cloud evolves into the next phase of development. Which means, as businesses expand their cloud infrastructure, enterprise networking will play a larger role. You’ll...

Getting Back To Marketing Basics

Brian Solis

Question: What is your #1 advice for social media strategists and managers? Answer: Stop talking about social media. Type “social media” into a Google search bar and you’ll find roughly about 4.7 billion results in .30 seconds. Next, try “social media conference.” You’ll see something along the lines of 1.2 billion results in .25 seconds. Social media is important but...

Wireless eTicketing Transforms Rail Travel At Amtrak

April 16, 2013
ATT

Serving more than 31 million passengers a year, Amtrak was challenged by a paper-based ticketing process that made changes difficult and lost tickets a service headache. The rapid emergence of personal mobile devices provided a remedy....

Hackathons – What’s In It For Me?

Maureen Backe

How would you like a mobile app that knows you’re on your way to the airport, gives you an ETA, updates you about flight delays, and helps you change your flight if necessary? AirPing does that, and it also gives the airline real-time data on passenger location for reassigning seats. That’s why...

6 Critical Steps To Add Mobility To Your Marketing Mix

April 15, 2013
Barbara Jones

So, you’d like to start incorporating mobility components into your marketing campaign.  With so many new ways to touch your customer with your message, it’s easy to just jump in and see what sticks. But before you go crazy (and possibly waste money or frustrate your customers), there are some basic rules...

What’s Your Business’s Cherry Garcia?

Susan Solovic

Over half of all small businesses fail in the first three years.  I’m sure you’ve heard that statistic before.  It’s difficult starting and growing a successful small business.  It’s even tougher in today’s challenging economy.  I talk to business owners every week who tell me how they’re struggling to keep their doors open....

Don’t Be Blindfolded In Business Meetings

April 12, 2013
Lisanne Powers

Grasping a big idea without a visual aid is like pulling a rabbit out of a hat. It’s extremely difficult (unless you’re a master magician, of course). At work, it’s a task that can put you in a really tough spot—one that we like to call the blindfold bind....

Mobile And Social Media Go Hand-in-Hand

Rieva Lesonsky

Customers are increasingly engaging with brands on mobile social media—and not necessarily for the reasons you might think, according to a study by mobile video advertising firm Rhythm NewMedia. While it’s often said that discounts and deals are the driving...

An Enterprise-Caliber Mobility Strategy For The Public Sector

April 11, 2013
Josh Heard

In government, one of the most difficult challenges for an incoming department head or policymaker isn’t the mountain of life-altering decisions; it’s the process — the institutionalized, bureaucratic decision-making process that favors inaction, fractured focus, and a disposition to inertia....

Guarding Against DDoS Attacks

ATT

The cyber-threat landscape is in a constant state of evolution. Threats and attacks are increasing in frequency and complexity. Nowhere is that more evident than in the onslaught of Distributed Denial of Service (DDoS) attacks almost constantly assaulting organizations of all sizes. IT leaders looking to...

3 Ways Mobile Cloud Computing Is Enabling BYOD

April 10, 2013
Sander Biehn

Predicting the future of technology is difficult, let alone identifying the micro-trends driving bigger changes. However, I think Dave Amerland is definitely on to something. In his blog recently posted on Forbes, he deftly reasons that Mobile Cloud Computing (MCC) is...

4 Apps To Boost Your Productivity

Mario Armstrong

I'm in New York City this week and you just have to take one step outside during lunch hour to see the new face of mobile productivity. What do you see? People rushing between buildings with their heads down, smartphones in hand. In the information economy, every second that can be spent...

Jump In To Responsive Web Design

April 9, 2013
Doug Sillars

Every week there is an article on how many more users are relying on their mobile device or tablet to browse the internet instead of their PC. It is no secret that more and more consumers are turning to their phone to...

3 Imperatives For A Successful PCI Assessment

Sherri Collis

Have you ever tried to move an object by pushing a rope? How about herding cats? Tell me if this video reminds me of your workplace. Doesn’t make much sense, right?...

The BDaaS On The Block

April 8, 2013
John Cupit

Looking at the current competitive swirl among carriers and hosting providers, it is clear that five basic value pillars have been identified in the rush to monetize big data services:...

4 Reasons To Know Who’s Looking at You

Alan See

HaHa, made you look!  When my kids were little they would taunt me with that phrase.  It was intended as a playful insult because they tricked me into looking at something that didn’t...

10 Great Public Cloud Use Cases

April 5, 2013
Dave Johnson

Everyone continues to predict that cloud computing will keep growing at astounding rates. In fact, Gartner published a report in February that stated “The public cloud services market is forecast to grow 18.5% in 2013 to $131 billion worldwide,” a compound annual growth rate (CAGR) of 17.7% through 2016....

Trend Alert: Passing Notes During Business Calls

Lisanne Powers

Have you ever been in a conference call and wanted to say something discreetly—like “you need to mute your microphone,” or “be sure not to share that that email,” and an opportunity to privately communicate a message is nowhere to be found?...