eCardio Helps Keep Patients’ Lives In Rhythm

May 3, 2013
ATT

An irregular heartbeat could be harmless . . . or threaten a patient’s life. To diagnose the problem, doctors have patients wear a monitor to record their daily heart function. Patients would then connect the device to a phone line or even return it...

Wireless eTicketing Transforms Rail Travel At Amtrak

April 16, 2013
ATT

Serving more than 31 million passengers a year, Amtrak was challenged by a paper-based ticketing process that made changes difficult and lost tickets a service headache. The rapid emergence of personal mobile devices provided a remedy....

Armstrong Counts on Reliable Networking for High Tech Coal Mining

March 15, 2013
ATT

Read this case study to learn how Armstrong Coal uses a converged IP VPN network to boost its operations efficiencies and productivity while providing the safest possible working environment and meeting state, federal and industry regulations....

Crowley Ocean Rangers Help Protect Alaska’s Natural Beauty

March 7, 2013
ATT

A new breed of ranger rides the Alaskan seas these days, deputized by voters to protect state waterways against harm from cruise ships. The rangers, marine engineers from Crowley Maritime Corp., conduct onboard inspections that take them into small spaces above deck and below water ­– making it difficult to record their findings on the go....

Henry Ford Health System Moves Medical Images To The Cloud

February 7, 2013
ATT

From diagnosis to treatment and follow-up, motion images of the heart play a central role in cardiac care for Henry Ford Health System, one of the nation’s largest integrated healthcare systems. The challenge was in archiving the 25,000 heart studies that the Cardiology department creates each year....

K-VA-T Food Stores Finds A Mobile Device Management Solution Right Up Its Aisle

January 14, 2013
ATT

As smartphone technology developed, more and more employees wanted to use newer, user-friendly personal phones to access company information. While K-VA-T wanted to please its employees, it was concerned about security.  The company switched to a Bring Your Own Device (BYOD) model with mobile device management....

Building a Solid Company on Sand and Collaboration

September 20, 2012
ATT

Company leaders believed that the key to U.S. Silica’s longevity would be for the staff to have the ability to work with customers to find new and innovative ways to use minerals. As the company grew, however, it became more difficult to support this collaboration between the 16 U.S. Silica locations....

Getting a Security Check-Up

September 14, 2012
ATT

The security of patient health information is closely regulated. As the healthcare industry has increased its use of technology to store and access sensitive information, regulations have expanded. Having moved from paper to electronic medical records, Good Samaritan needed to make sure it was taking the right precautions for the privacy and...

How Hertz Uses MPLS VPN and Ethernet Services for Real-time Customer Check-In App

September 13, 2012
ATT

Dedicated to creating best practices and utilizing technology, Hertz is always looking for ways to improve and evolve service. Five years ago, the company installed traditional self-service kiosks to help fill in customer service gaps at busy locations....

Efficiencies Soar With Mobile Application

ATT

With its leading fuel economy, fly-when-you want scheduling and convenient monthly billing, Avantair makes private travel extraordinarily easy and cost effective. Yet the company was looking for ways to make some of its internal paper-based business processes more efficient. Pilots sifted through pages of travel charts and checklists...

McGladrey Sets The Stage With Tablets For All

August 31, 2012
ATT

Some companies celebrate special business occasions with all-hands meetings and champagne. Others, like McGladrey LLP, the nation’s fifth largest accounting firm, had something more substantive in mind when they set out to mark the return of its tax and consulting businesses, which had been spun off as a subsidiary of H&R Block....

Enhanced Communication is on Rosa Mexicano’s Menu

August 18, 2012
ATT

At what point does the back-office task of handling of daily credit card transactions and the customer-facing desire to take advantage of social media marketing create a critical business situation?...

Cascade Sierra’s Mobility Solution has Truckers Seeing Green

June 4, 2012
ATT

Government agencies, which help truckers buy cleaner and more efficient vehicles, expect a return on their investment. They want to know how many miles these vehicles travel, where they go, how much fuel they consume, and how cleanly they run...

East Bay Regional Park District Plans for Continuity Safely in the Cloud

May 31, 2012
ATT

Similar to large government districts, the East Bay Regional Park District relies on a complex IT and communications infrastructure. They operate a number of organization-wide applications including payroll, email, mapping and public safety systems....

Kaman’s IT Infrastructure Keeps Customers First

May 3, 2012
ATT

Kaman Industrial Technologies (KIT) had grown to operate more than 200 customer service centers and five distribution centers across the U.S., Canada, and Mexico, but these locations operated in relative isolation. If local customer service agents were busy or cut off by weather and unable to take calls, phones could ring unanswered....

Lawn Ranger Accelerates Productivity with its Faithful Mobility Application

April 6, 2012
ATT

Lawn Ranger needed to find a better way to track and manage its mobile work crews performing hundreds of tasks, particularly during winter months when workloads can be unpredictable....

Industrial Piping Specialists Expands Local Presence

ATT

IPS was looking to expand into the Colorado market with a local sales professional supported by its Casper, Wyoming location. The company needed a communications solution that would extend its local presence and provide a personalized way of handling customer calls....

Ochsner Health System Helps Keep Mobile Health Data Secure

ATT

Industry regulations require Ochsner to protect patient information. As healthcare professionals increasingly use personal communication devices in patient care, compliance with data security requirements required increased vigilance and new strategies. Ochsner needed an easy-to-manage way to secure health-system-related emails on these devices. ...

Easy, Caller Friendly Product Support Helps Build the Panasonic Brand

April 3, 2012
ATT

As Panasonic’s product lines have expanded to higher ticket, premium priced items, customers’ service expectations have risen as well. At the same time, managing the incoming support calls became more problematic. Panasonic recognized that focusing on supporting customers...

Keeping Track of Fast-Moving Assets with Mobility Solutions

ATT

Working in the fast-paced oil industry, Genco Energy Services could not track its large inventory of equipment that was being delivered and moved from one job site to another....

Promethean Graduates To A New Virtual Private Network

March 15, 2012
ATT

What does a textbook case for deploying a Virtual Private Network with Voice over IP look like? Take a rapidly growing global business with a mishmash of legacy network systems, add the need for business-critical collaborative communications, and you’ve got a snapshot of what Promethean, a global provider of advanced teaching and learning tools, was faced with not too long ago....