IPS was looking to expand into the Colorado market with a local sales professional supported by its Casper, Wyoming location. The company needed a communications solution that would extend its local presence and provide a personalized way of handling customer calls. All options IPS considered were either too costly or did not meet its high-level of customer service standards.
The AT&T Office@Hand mobile phone system provides IPS with robust communications functionality to keep its remote salespeople productive while caring for customers who call in for support. Based on the cloud platform, IPS finds Office@Hand is easy and quick to implement, and allows the company to maintain a local presence in new markets.