Company leaders believed that the key to U.S. Silica’s longevity would be for the staff to have the ability to work with customers to find new and innovative ways to use minerals. As the company grew, however, it became more difficult to support this collaboration between the 16 U.S. Silica locations. It was also hard for sales reps to meet to create the sales forecasts that determined production schedules for its plants. Setting up conference calls was a cumbersome process and the Web conferencing product the company tried could accommodate only a few employees on each call. U.S. Silica needed an easy, reliable way to connect large groups of employees and customers.
Read our case study to learn how U.S. Silica enabled more productive collaboration and simplified the task of bringing together larger groups of participants for critical decision-making.