Educators and policy makers continue to debate whether mobile technology and 1:1 learning initiatives, whether in the form of devices provided by the school or those brought by students from home, can be a valuable teaching tool. Parents...
In government, one of the most difficult challenges for an incoming department head or policymaker isn’t the mountain of life-altering decisions; it’s the process — the institutionalized, bureaucratic decision-making process that favors inaction, fractured focus, and a disposition to inertia....
Mobility is changing our world. People are connected to wireless networks all the time, and we’re starting to take it for granted. In 2011, when I visited Ghana, I learned that adults were using cell phones to do money exchanges and teens were playing games in their feature (non-smart) phones all the time. I realized that apps have entered into people’s daily lives universally, even in a developing community....
It's hard to believe, but many of the technologies we now find indispensable took a long time to catch on. I ran across this chart with some interesting examples. It took 40 years for refrigerators to reach most U.S. households, 30 years for color televisions, and 55 years for air conditioners. Makes you wonder how people did without....
Ironman triathletes are amazing to me. I cannot imagine running a full marathon after swimming 2.4 miles and biking 112. But having run a half marathon last year, I can see how people look for the next challenge, to push themselves to the next level and raise the bar on what’s already been done. I’m fairly new to the world of cloud, but it seems more and more businesses are...
Risk aversion. These are words that haunt organizations around the world, for better or for worse. While many are risk averse, some are also risk takers. Wherever you reside, your position is often the product of the vision, philosophy, and executive leadership that breathes life into (or takes away from) culture. It is this direction that ultimately governs the construction or deconstruction of the guardrails that separate risk and...
Grab a life preserver, because you’re about to be drowning in data. The continued growth of “Big Data,” especially through machine-to-machine (M2M) solutions, is giving businesses a lot more insight into what’s going on out there. It allows enterprises to track the behavior of customers and assets—industrial equipment, point-of-sale systems, energy meters, vehicle fleets, healthcare monitors, you name it—in amazing detail....
When asked why he decided to become a bank robber, Willie Sutton supposedly said “because that’s where the money is.” And, in the 1950s, the statement (whether or not it’s attributable to Sutton) was certainly true. It’s also true that things have changed significantly in the last half century. Breaking into a bank vault might still result in a windfall for a criminal, but a great deal of commercial activity now lives in...
With all of the discussions around social media and how it improves the opportunity to engage customers and build more meaningful relationships, we tend to lose sight of another important group -- employees. As technology impacts behavior and connects customers and businesses in new ways, the same is true for employees. With every new social and mobile network, every new smart device, and the materialization of trend after trend, people...
When ForHealth was formed in 2010, healthcare in the United States was heading in a new direction. Innovation was the buzz word and the terms “cloud” and “ACOs” were trending. Meaningful use was being drafted, mobile health was beginning to inspire developers, and the Affordable Care Act had just been passed. AT&T spent much of 2010...
A recent survey on the ways mobile marketing is changing the small and midsize business (SMB) landscape gave me some food for thought. The research drills down into the tools and tactics many SMBs are using...
Mobile marketing is one of the most significant trends I’ve seen since the advent of online retailing, and it’s moving into the small and midsize business (SMB) space at lightning speed....
Researchers at the AT&T Security Research Center in New York City work to ensure security is an enabler, not a limitation, of mobile technology. This state-of-the-art lab is dedicated to...
I love reading the Sunday comics. They are filled with great humor, nuance, and insight. And conflicts punctuate the air with a flurry of letters and symbols like “#!ouch9&,”...
Consider this startling statistic that appeared in the August 20, 2012 issue of Forbes magazine: “Fortune 500 companies lose roughly '$31.5 billion a year by failing to share knowledge,’...
Voice transformation is more than switching out phones and adding instant messaging to your organization’s communications tools. It’s time savings, collaboration, empowerment of mobile workers and, possibly most important, potential cost savings....
Globalization is transforming the way we work. Our teams need to collaborate easily, fast and in a range of ways. Cue a seismic shift in the networking technologies companies are using. Employees want real-time, reliable ways of working together – often sharing data or visually working with each other as much as collaborating over the phone or using email and other written media....
I remember when I couldn’t even get access to my own (paper) medical records! I love that my clinic is now using electronic medical records (EMR), which makes my health information...
Imagine you are out of the office meeting with customers when you realize you really need that presentation, order form, or latest version of some critical document that happens to be on...
I urge you to think about this question: Are you exposing yourself online? Social media has exploded, and millions of us are posting our most private information for the world to see....