Andy joined AT&T in 1988 as a Data Network Planner. During his tenure, he has held various positions in Network Engineering, Product Planning, Product Management, IT, and Customer Service.
Prior to his current role, Andy was Vice President of Customer Service for AT&T’s Hosting & Application services, overseeing global delivery and operations for Managed Hosting, Cloud Computing, Content Distribution Networks, Digital Media Services, Unified Communication Services, and Business Application Services. The services represent nearly $1B of revenue per year.
Previous to his role in customer service, Andy served as the Vice President of IT Services, responsible for supporting AT&T’s internal voice, data, and desktop services globally. He also served as Vice President Global Engineering where he was responsible for voice and data network engineering for AT&T’s largest Managed Services and Outsourcing customers. In addition, Andy led the team that performed the design and engineering of AT&T’s first corporate wide IP network.
Prior to joining AT&T, Andy worked as a digital circuit designer for the U.S. Army.
Andy has a B.S. in Electrical Engineering from Lehigh University and a M.S. in Systems Engineering from Rutgers University.