AI and IoT: machine intelligence in the enterprise

person using touchscreen

In the 90s, I worked in a group called Artificial Intelligence Services and our motto was “Make it work, make it real.” But for most of our projects there was an undercurrent of “If it works, it ain’t AI,” which described most of the artificial intelligence (AI) efforts of that era.

Today is very different. When a mainstream, non-IT magazine like Rolling Stone dedicates a multi-part story to machine intelligence, it is clear we have entered a new era. (You can read part 1 and part 2 of these in-depth articles here.)

The rise of smart machines

Machine intelligence techniques are slowly permeating industries as diverse as education, retail, and logistics, and will likely have a direct impact on all industries and employment in general. This is why the 2016 Economic Report of the President contains an entire section (see Chapter 5, starting on page 231) that is focused on automation and robotics.

Many of the technology trends we hear about today – the Internet of Things (IoT) to predictive analytics – will have their business value possibilities amplified by machine intelligence techniques.

We do need to be careful with how we use this power. Elon Musk, founder of Tesla and SpaceX, warned that “the rise of smart machines brings up serious questions that we need to consider about who we are as humans and what kind of future we are building for ourselves.”

Planning a route

AI could lead to a much safer world but could also lead to a reduction in the skills necessary for when humans need to take control, or to increased inequality in the distribution of wealth. Fortunately, IT leaders have been dealing with automation issues in their roles for a long time.

Since the capabilities of automation techniques for understanding and automating real business issues continue to increase, it is time for IT leaders to take the wheel and help steer their organizations by reading the signposts of progress and helping to plan a route.

For, as the joke goes, those who hesitate are not only lost, but also several miles from the next exit. So don’t wait. You can start by learning more about IoT and how linking networks, devices, and data can help your business sense and adapt to change proactively.

Charlie Bess IT Consultant Sponsored Post About Charlie