Enabling IoT in the enterprise

Solution integrators and developers need extra help building applications for the Internet of Things (IoT). IoT applications are more complex than mobile applications on a handset for a variety of reasons. For example, there is no standard device type, no custom-built stacks, or simple custom-built operating systems. Nor are there any event-driven requirements, large amounts of time-sensitive data generation, or easy interfaces to connect to existing enterprise systems.

However, the market opportunity is very large. Billions of devices will be connected in the next five to 10 years. (I am keeping clear of the 15 billion versus 25 billion versus 50 billion debate.) Innovation is all around us, as developers, entrepreneurs, and even some of the largest solution companies in networks, devices, and software are building new IoT products, and enablers are experimenting with myriad business models.

Enabling IoT in the enterprise

AT&T is a leader in the IoT space with connectivity, platforms, and solutions to enable both enterprise customers and consumers. We connect over 23 million devices today and have launched some innovative developer-level solutions to build IoT applications. At the beginning of this year, we introduced AT&T IoT Services, comprising M2X, a time-series data service, and Flow, a tool to manage data flow and logic. They are available on our website for any developer who wants to experiment with them.

I am at Dreamforce 2015 in San Francisco, where a lot of topics, including IoT, are being hotly discussed. AT&T has been working with Salesforce to provide its customers and developers with the right tools to collect, organize, and use the data from IoT devices and make the Salesforce solutions more valuable to IoT developers. Our initial collaboration came about when AT&T launched AT&T Control Center and M2X Data Service in the Heroku marketplace. That initial collaboration spawned proof of concept, in which connected devices and machines connected with the M2X data service to deposit raw data. We were able to launch triggers based on that data in the Salesforce Service Cloud that started a business process like dispatch. All of this was done through highly-secure API calls. The integration was fast, and the combination was powerful for the enterprise.

Looking to the future

As we look at the future of IoT, we see enterprise use cases that fit naturally into the existing Salesforce customer success ecosystem. These enterprise IoT use cases revolve around cost savings, optimization of business processes, and gaining intelligence from connected IoT devices.

Learn more about IoT solutions from AT&T, and let us know how AT&T and Salesforce can assist you with your IoT solution needs.

Mobeen Khan Business Executive Mobility Marketing Director AT&T About Mobeen