Like Water for the Fire Department, Cloud Services are for Your Business

When I joined the fire department, the captain would take each of the new members aside and ask them each a simple question;   “When that alarm goes off and one of your neighbors is having a really bad day, can I count on you to be part of the solution by becoming a dependable and reliable resource?”

Of course the answer to this was always “yes”, but, manpower alone isn’t a solution.  What’s absolutely critical for success to any fire suppression operation is the town’s underlying network infrastructure’s capability in delivering the most critical resource — water.   Recognizing this resource need, municipalities have built a shared, dependable water delivery infrastructure that’s almost ubiquitously deployed and available “on-demand”. Hummm, that sure sounds like the same characteristics for “cloud services”, a shared, dependable, ubiquitously deployed resource that’s available on-demand.

Regarding the “on-demand” element, the first engine that pulls up to the fire scene has two critical functions: 1) Establish command and 2) establish a water source.  It’s expected that this resource (water) will be available in one or two minutes.

You might even say the enabling technology to accomplish this immediate availability goal is a hydrant wrench and a hose line.   Cloud services seem to have the same near-immediate availability requirements.

The only difference is the enabling technology. Instead of a hydrant wrench releasing the critical resource from a hydrant, a service portal releases (assigns) the critical resource from the cloud services infrastructure in minutes.  Also, when the fire is out and the salvage and overhaul operations are concluded, the critical, on-demand resource is now shut off.  At that point the resource is available to any other companies (i.e. engine companies) with similar resource demands.

Bottom lines … For Fire Departments conditions like availability, dependable, reliability “there-when-we-need-them,” are standard expectations.  Now we require the same characteristics from cloud services. In The Cloud, availability, dependability and reliability are just as important for business as your local Fire Department is for your community.

In our next blog we’ll explore “The prevention of back drafts and flashovers” and how that relates to cloud providers.

Your Turn: How important is the cloud for your business? Comment on this post and share your thoughts on cloud!

Tim Halpin Adoption and Utilization Cloud Services Director AT&T About Tim